Privacy Policy

The Star is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and share personal information in compliance with the applicable laws and regulations in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It also adheres to the guidelines set by the New South Wales Independent Casino Commission (NICC) and the Kahnawake Gaming Commission for our online services.

Information We Collect

We may collect various types of personal information when you engage with our services. The types of information we collect include:

• Registration Data: This includes your name, date of birth, address, phone number, and email address when you create an account.
• Payment Details: We collect information necessary to process your transactions, including credit card numbers and other payment information.
• Technical Logs: We collect information such as your IP address, browser type, device information, and operating system to improve our services and enhance user experience.
• Cookies: Our website uses cookies to track user activity and preferences, as explained in our Cookie Policy section below.

Purpose of Data Usage

The personal information we collect is used for various purposes, including:

• Account Management: To create and maintain your account, allowing you to access our services.
• Marketing Communication: To send you promotional materials, newsletters, and other communications. You can opt-out of marketing communications at any time.
• Anti-Fraud Checks: To detect and prevent fraudulent activities to protect both our users and our services.
• Anti-Money Laundering (AML) Compliance: To comply with legal obligations regarding the prevention of money laundering and other financial crimes.
• Know Your Customer (KYC) Procedures: To verify your identity and ensure that you meet the age and other legal requirements for online gambling.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• Disclosure to Payment Providers: To facilitate payment processing and ensure the security of transactions.
• Verification Partners: To confirm your identity and prevent fraud, we may share information with external verification services.
• Regulatory Authorities: We may disclose personal information to law enforcement or regulatory authorities when required by law or to comply with legal obligations.

User Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You have the right to request restrictions on the processing of your personal information under certain circumstances.

To exercise these rights, please contact the support team.

Cookie Policy

Cookies are small data files that are placed on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function correctly and enable you to navigate the site and use its features.
• Analytical Cookies: These cookies help us to understand how visitors interact with our website, allowing us to improve its performance and functionality.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Security of Personal Information

We take the security of your personal information seriously and employ a variety of technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our support team. We are committed to addressing your inquiries and concerns in a timely manner.

This Privacy Policy is effective as of the date it is published on our website. By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.